Frequently Asked Questions
We get many questions and we can usually answer them. Here are some of the most common questions clients have for us after an installation.
Please open the entrance when the technicians arrive and advise them where to proceed. We will keep our social distance and find the easiest way to the area of the project. You may also wear masks while we do the planning up to installation. We would like us to cooperate to a six-feet distance.
Cleaning and disinfecting the entire area where the project will take place. Before we enter your premises, please disinfect our working area.
Our team would appreciate it if you had already removed the shower curtains and rods and other things unnecessary to the task. We wish not to damage any of your belongings inside our project area.
We would like to ask you to keep your pets away from the project area for everyone’s safety. Some pets might be uncomfortable with other people. Whether they are comfortable with others or not, it would be better for our team to have no interaction with them. Instead, you may place them in an area safe for your pets during and after the construction.
Our team will let you know if the site is not ideal for the project. Our glass experts would also give you some suggestions for the best way and time to proceed with the installation.
Tempered glass is a safety glass regularly used in applications in which annealed glass could pose a threat if broken. Tempered is four times stronger than annealed and if broken shatters into very small pieces, unlike annealed, which breaks into large shards.
The glass is typically 1/4″, 3/8″, or 1/2″ thick.
Frameless enclosures leave the edges of the glass exposed. Semi-frameless enclosures are a hybrid of Frameless and Framed, they leave some of the edges exposed, creating a nice blend of the two. Framed enclosures use an aluminum frame to capture all edges of the glass, leaving no glass edge exposed.
Yes, our quote includes all hardware, materials and labor required for a complete installation.
It typically takes approximately seven to twelve business days from the time we measure to installation.
You should wait 24 hours after installation to give the silicone sealant time to cure.
The most popular options are Chrome, Brushed Nickel, and Oil Rubbed Bronze, but other choices exist.
Great! We do require a 50% deposit on all orders to begin production. When production is complete we will contact you to schedule installation of your new enclosure.
Credit Cards and checks are accepted.
Yes, if your specific configuration will allow it, we can mount the door on a glass panel.
Yes, however the tiles that were drilled for mounting the framed shower may need to be replaced.
You cannot properly fix an insulated window without replacing the glass and seal. We will leave your window frame intact, remove the faulty glass, and replace it with a newly sealed insulated glass unit.
Low-E stands for Low Thermal Emissivity. Low-E coatings are important in the performance of a window and can affect the overall heating, lighting and cooling costs of a home. Low-E is a virtually invisible metallic coating used to reflect heat back to its source.
